We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us on WhatsApp at +1 (651) 243-0940. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS].

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any questions regarding returns, feel free to message us on WhatsApp at +1 (651) 243-0940.

Damages and Issues

Please inspect your order upon reception and contact us immediately via WhatsApp if the item is defective, damaged, or if you receive the wrong item. We’ll work to evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants).
  • Custom products (such as special orders or personalized items).
  • Personal care goods (such as beauty products).
  • Hazardous materials, flammable liquids, or gases.

If you have any questions or concerns about your specific item, please get in touch with us via WhatsApp.

Note: Sale items or gift cards cannot be returned.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As with other returns, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, contact us via WhatsApp at +1 (651) 243-0940.