INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact Luxanoo customer support?

You can reach our customer support team directly via WhatsApp at +1 (651) 243-0940. We're here to assist you with any questions or concerns.

What are your customer support hours?

Our support team is available on WhatsApp from Monday to Friday, 9:00 AM to 6:00 PM (GMT). We aim to respond to your messages promptly.

Can I track my order status?

Yes, once your order is processed and shipped, you will receive a tracking number. Share it with us on WhatsApp, and we’ll help you track your order’s progress.

What should I do if I receive a damaged or defective product?

If you receive a damaged or defective item, please contact us on WhatsApp at +1 (651) 243-0940. Share your order details and photos of the item, and we’ll resolve the issue promptly.

Do you offer support for international customers?

Yes, we provide support to our international customers through WhatsApp. Feel free to message us at +1 (651) 243-0940, and we’ll assist you with your query.

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